PRIVACY POLICY

Effective Date: April 10, 2026

Alto Ember LLC (“Alto Ember,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit altoember.com (the “Site”) or submit information through our contact form.

Information We Collect

Information you submit (contact form):

First name (required)
Last name (required)
Company name (optional)
Email address (required)
Phone number (optional)
Message/description (optional)

Information collected automatically (site usage):
When you visit the Site, we may automatically collect limited technical information such as IP address, device/browser type, pages viewed, approximate location (city/region), and basic interaction data. This is collected through cookies and similar technologies and may be processed by Wix and Google Analytics.

How We Use Your Information

We use the information you provide only for legitimate business communications related to your inquiry, including:

Responding to your message or request
Communicating about potential services, proposals, scheduling, and next steps
Providing customer support and maintaining records of our communications

We do not use your information for newsletters or unrelated marketing unless you specifically request it.

No Sale or Unauthorized Sharing

We do not sell your personal information.

We do not share your personal information with third parties for their marketing purposes.

We may share information only with service providers needed to operate our Site and communicate with you, including:

Wix (website hosting and form processing)
Email/communication tools used to respond to inquiries
Google Analytics (website analytics, if enabled)

These providers process information only as necessary to provide their services to us.

Wix

Our Site is hosted on Wix. When you submit a form or browse the Site, Wix may process information on our behalf to provide website hosting, security, and form delivery. Wix may also place cookies or similar technologies necessary for site functionality and performance.

Google Analytics

We use Google Analytics to better understand how visitors use our Site (for example, pages visited, time on site, device/browser type, and general traffic sources). Google Analytics may use cookies or similar technologies to collect this information.

You can learn more about Google’s data practices and opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout

You can also control cookies through your browser settings (see below).

Cookies and Your Choices

Cookies are small files stored on your device that help websites function and improve performance.

You can manage cookies by:

Adjusting your browser settings to block or delete cookies
Using browser “Do Not Track” settings (note: not all services honor this consistently)

Blocking cookies may affect some site functionality.

Data Retention

We retain contact form submissions and related communications only as long as reasonably necessary to:

Respond to your inquiry and maintain business records
Comply with legal, tax, or operational requirements, where applicable

Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights and Requests

You may request that we:

Provide a copy of the personal information you submitted to us
Correct inaccurate information
Delete your information, subject to legal and recordkeeping requirements

To make a request, contact us using the information below.

Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the most recent version.

Contact Us

Alto Ember LLC
Email: partners@altoember.com